RESUME
Name:
Sheldon D Bostick
Address:
1613 E IDELL ST Tampa,fl,33604
Phones:
CELL: (813)508-8428 Home:(813) 508-8417
E-Mail:
Sheldonsjobs@yahoo.com
Job Objective
To obtain a position as a costomer service representative in a dynamic retail setting.
Dates Employed Company/ Employer
From
03/03
To 07/05
Vrizon Call Center -full-time
Address: Hover St , Tampa Florida
Phone: None
Duties Preformed:
At verizon call center my job was to take inbound call from vrizon comusters asking about there
accont and help troubbleshoting all prombles relateing to their account
From
07/05
To 05/07 Blue moutain greeting card company
Address: Hillsbourgh Ave,tampa Florida
Phone:None
Duties Proformed:
At bule moutain greeting card company my job was to take inbound call from comusters that had prombles
with their online account and also answering any billing quistinons that they may have
From 05/07To 03/08 Trident intenational
Address:Hillsbourgh Ave,tampa Florida
Phone: None
Duties Proformed:
at trident intenantional I was trained to work on 2 programs one program is called american greetings
card company and the secound is called marketing on american greetings I was takeing inbound calls from comusters that wanted
to cancel their accounts and i would offer them insencents in order not to cancel, like 30days free and a parshell refound.
with marketing my job was to call people's that perchest a product from one of our marketing parters and try to offer them
a free gas card if they buy somthen from us.
Education:
Trade School: D.W.waters Career Center 2003 for administrator Assistant
College: Everest IN Rolled Since 2007 for CIS/ Computer programing
Skills:
hard working, quick learner
Type 55 Wpm
Computer,skills in word,Excel, power point,windows xp Navigating Internet,
References
Name Phone Job
Debra Whitehead (813 ) 504-2581 Taxcollector for hillsbourgh county
Pam Renteals (813)229-6805 Ext.0 accountent for Dlc
Roderack (813)229-6805 Ext.0 Real Estate developer
